If you’re looking for a pool then you need not look any further than The Pool Company. Seriously, no words can describe the pride and professionalism this company puts into their business, products, and customer satisfaction. Steve/Hans and the entire team are, quite simply, the best!! You can tell by the comments of myself and others here and on other media outlets that it just doesn’t make any sense to look elsewhere for your pool needs, period. It would benefit other businesses, even those not pool related, to try and mimic the practices of The Pool Company.
The best company I have ever worked with! Never have I had such a wonderful experience from start to finish. From Hans and his no pressure, yet very knowledgeable sales approach, to Steve and his wonderful team of kind and professional experts. It was like having your good friend build your pool! They have a lot of pride in how they build a pool and all with a smile. We had such a positive experience with them that it was sad to see them go when the pool was finished! It took a grand total of five visits to our home to build it all (they do ALL of the work but the electric and that person was fast, friendly, and professional), and twelve total days from start to finish (weather & inspections made for the 12 days). They promise it to be done in four weeks (they have no control over weather and inspections), but it was done in 12 days. We could not be more pleased, and I can not rave enough about this company.
T.D. Owings, MD.
The Pool Company (Hans and Steve), 2/9/12
We would like to thank you and your company for all the hard work that went into the pool installation at our home last summer. We are both ecstatic with the final product!
From start to finish you were both very easy to work with. We greatly appreciated that you communicated with us through each and every step of the process. We never felt out of the loop! Knowing that you were managing everything, from excavating to electric, was reassuring to us. Everything went as smooth as we could possibly imagine!
We unveiled the pool to family and friends at a big Labor Day gathering. Our family and friends were so surprised at how fast the pool was put in. We will definitely recommend your company to everyone! If you ever need a reference please don’t hesitate to send them our way.
Thank you once again.
Jamie Bowling and Amanda Holley
Dear Steve, Hans, Robert, and crew,
We just wanted to take this opportunity to express our delight with our pool and to thank you for providing the best customer satisfaction that we have ever experienced. Even before the project was started, we knew that we had made the right decision in going with the Pool Company. Putting in a pool was a big decision for us, and there was a lot of apprehension and anxiety on our part, but by the time Hans had walked us through the process, completed the initial layout, and answered every single question we had, all of that anxiety was gone. Hans’ suggestions, recommendations, and referrals were extremely helpful, and that made the experience that much more enjoyable.
What impressed us the most from Day 1 was that every single step of the project was completed as promised – on schedule and with all of the craftsmanship and care that we were hoping for. I can’t tell you how happy I am to have a project of this scope be accomplished with absolutely no surprises and to have the pool turn out even better than we imagined. Steve, I want to thank you for making what I thought would be a difficult job of maintaining the pool an extremely easy one. Your explanations of how the pool pump and filtration system works, as well as your instruction on overall pool water quality maintenance made what I thought was going to be a daunting task relatively easy.
So after having the pool for one season, and experiencing nothing but extreme satisfaction, we want to thank you for making southern Maryland summers a whole lot more enjoyable.
Dave and Mary Ann Glessner
La Plata, Maryland
Dear Steve and Hans,
We just wanted to take this opportunity to express our complete satisfaction with our pool and to thank you for providing the best customer service when it comes to a project of this magnitude. Although we had originally selected a different company, we kept hearing from various people about your company, and after meeting with Hans, we decided to switch. We are so happy we did! First of all, everything you said, everything you quoted (4 week install in the beginning of springtime)was spot-on…no surprises, no delays, and no “extra charges” as the project went along.
To have the owner of the company on site for every step was definitely reassuring and the final product is simply beautiful and perfect. The craftsmanship is absolutely awesome; and the hand sculpted concrete decking is something we get compliments on every single time we have people over.
We also want to thank you for making what we thought would be a difficult job of maintaining the pool an extremely easy one. Your explanations of how the pool pump and filtration system work made the task of maintaining the pool a super easy process. Of all the things that worried us most about having a pool, I’d say was the worry about maintaining it. Thanks to your systems we spend mere minutes a week maintaining our pool.
So after enjoying the pool for one full season, the Pedigo family would like to say “Thank You” for such a wonderful experience working with you and your team all along the way and “Thank you” for such a beautiful finished pool!
John and Melissa Pedigo